It is a priority to ensure that young people are safe. We know that this is also very important to parents and families. There is often a great deal of uncertainty and anxiety when there are plans for a young person to be placed in a residential school or care placement.
Adults at Starley Hall are trained to manage difficult behaviour. The adults have many years of experience and have a wide range of skills. We take time to understand behaviour, because it is way of the young person communicating a need.
We are constantly reviewing our policies and procedures.
We also pay a lot of attention to making checks about our practice. The Care Commission and HMIe carry out regular inspections.

Gaining confidence through activity
- You can ask about any aspect of our work so you can be reassured that we can keep your child safe.
- It is important to be clear about rules and expectations.
- We also talk about consequences – some people think of these as sanctions. Consequences mean that we highlight how it is better when young people are involved in resolving a problem.
- We have a very clear and robust recruitment policy. We ensure that all adults have a Disclosure/PVG Check before starting work with us.
- All teachers are trained and registered with the GTC. We are in the process of ensuring all adults in the care team are qualified and registered with the SSSC.
- We work hard to understand behaviour and develop appropriate supports.
- All adults receive regular training to ensure they can uphold our Child Protection procedures.
- We have good links with workers from Children’s Rights and Who Cares Scotland. We support young people in making contact with any adults that can provide them with additional support and input
- We want to have close links with social workers and others who can make the placement of any young person more beneficial.
